OF RETAIL BANKING
New Private sector banks have great
resource mobilizing and asset expansion capabilities which cannot be
undermined by the fact these banks volume. Which have taken decades of
option for the old private sector bank to build. These bank are
dominating the market with new product, service3 and ideas.
Information technology has enabled many private banks are emerging strong in
banking and financial services with the marketing of new product and service
based on technological capabilities.
In the present scenario HDFC bank Ltd. is a fast emerging bank. It has
227branches throughout the India in Rewari city HDFC has one branch also and
Apart from the HDFC bank, the other bank like PNB, SBI which is included in
study. These both are the public sector bank. SBI is the one
bank in India. These two are also providing the retail banking
Now the emergence of the retail concept of the banking customers are
expecting more and better services. To day customer prefer private
banks because they can have personal relationship with the bank personnel,
with lesser hierachy and It is possible for these banks to forget closer
ties with customers also.
HDFC Bank provide the following service :-
1. Current A/C
3. Corporate Salary A/C
4. Online A/C
5. Debit Card
6. Phone Banking
7. Intercity/ Inter Branch
8. Net Banking
9. Bill Pay
SBI & PNB Provides following services :-
Housing finance for individuals
Finance for consumer disables
Finance for Scooter/Motorcycles
Finance against future lease Rentols
Personal loan to pensioness
Personal loan to serving Army officers, Govt. & other
Education loan scheme
Advance against life policy
Advance against bank deposits
HDFC’S RANGE OF PRODUCT
Under this account a person can deposit and with draw money as many times in
a day as he wants . The regulars an average quarterly balance of the Rs.
10000 only .Besides the free ATM card and easy accessibility. Your first 50
cheque leave are o
Offered free. This can be as:-
Premium current account – From any branch
HDFC bank Trade - Small business
HDFC bank plus.
Loans :- To Suits every need.
A loan is a specified amount sanctioned for a period of times. Loans are
granted generally against the security of assets or on the personal security
of the borrower. The
borrowers may with draw the amount of the loan in lamp sum in instalment.
Similarly it may be repayable in lump sum or in instalment.
HDFC bank provides following loan under the retail banking segment :-
Car Loan (For new and used cars).
Loans against securities and two wheelers .
Car Loan :- Varity of finance schemes
New Car loan :-
Loan amount : upto 90% Of car value
Tenure : 12 to 48 month
Personal Loan :- For anything you have in mind
Wedding in the family
No security or granter required
Loan amount: Rs. 25000 to Rs
Tenure :12 to 48 months.
Eligibility : Salaried, individuals, self-employed doctors and CAS, CS,
Two wheelers and Consumer loan :-
Whatever your dream, HDFC have a scheme
Personal computer and AC
Durable like TV, Washing Machine, Refrigerator etc.
For HDFC bank A/C holders only.
Loan amount : Rs. 7000 to 1 lakh (Max 85% of product value)
Tenure : 6 to 36 months
Eligibility : Salaried and self employed individuals
Loan against securities - An overdraft facility
Loan amount – Rs. 50000 to Rs. 20 lakh (upto 60%of market value of demand
Mutual Fund – Rs. 50000 to Rs. 10 lakh
LIC policy – Rs.100000 onwards.
Corporate salary A/c:-
With HDFC bank’s corporate salary A/C, employees receive an array of rewards
with then monthly pay cheque. All at no extra coast to organisation. E-age
banking service from any where, at any time:-
Inter branch banking
Free phone banking
Free mobile banking
Free demand draft
Free International debit card
Direct salary credit
Joint A/C facility
Free Demand Draft
HDFC bank provides phonebanking facility to its customers. With the help of
this service customers can get their account detail, ask for a cheque book
or a statement, open a fixed deposit, transfer money within their own
accounts, order a demand drafts, stop cheque payment etc. all by phone
INTERCITY/ INTERBRANCH BANKING:
At HDFC you can access your account from any of their 131 branches in 26
cities. So you can withdraw cash form another branch, through a self-cheque.
You can deposit a local cheque in one branch and get it credited to your
account in another city.
Internet banking is just like normal banking, with a one big exception that
you don’t have to go to the bank for transactions. Instead you can access
your account any time form any part of the world, and do so when you have
the time ,and not when the bank is open. Through the net banking you
can transfer funds within the same bank, open a fixed deposit, get a demand
draft, make a TDS enquiry request a stop payment of on a cheque, request for
a new cheque book or even cheque your account balance.
HDFC bank provides its customers to pay their mobile bills in
some selected cities over the phone as well as through their ATMs. In Mumbai
you can pay BPL Mobile bills, in Delhi you can pay Airtel bills and in
Chennai you can pay RPG and Sky cell cellular bills through this
facility. You can also pay MTNL bills in Mumbai and Delhi and MSEB bills in
Pune and Mumbai. It saves a lot of time , which you spend in long queues or
HDFC Bank’s International debit card provide seamless freedom and fiscal
management to spending, both locally and globally.
The Debit and ATM Card, when
issued as visa compliant cards, will give you the freedom to access your
savings or current at merchant location and ATM’s.
Whenever you make payments, the amount will be instantly debited from your
account. The present ATM cards allow you to access your account 24 hours a
day, all through the year.
How does it work?
All you need to do is present your card to the merchant who will swipe it
through the electronic terminal and enter the amount of your purchase. You
only need to sign the transaction slip.
Your account will be automatically debited for the amount of your purchase.
Your debit card can be used at any merchant location displaying the visa
electronic logo or at any ATM displaying the circus logo of course, you can
always use it any HDFC Bank ATM as a normal ATM card.
What if your Debit Card is lost or stolen?
If your card is lost or stolen, you are protected from fraudulent charges
from the moment you report the loss to the bank.
Any transaction limit for the Debit Card?
For the safety of the card holders, the bank have a daily limit of Rs. 15000
at ATM, (at merchant location there is no transaction limit,) and this is
subject to the available balance in your account.
SBI & PNB PRODUCT RANGE
Deposits accepted by bank may be categorised as demand deposit and time
Demand deposits are those deposits that can be withdrawn without notice.
Bank undertake to repay such deposits as demand. The following types of
deposit accounts are classified under Demand Deposits.
Current Account :
Under this accounts, a person can deposit and with draw money as many times
in a day as he wants. Money can be withdrawn by issuing cheques. Current
acount are remunerative type of deposit accounts as no interest its payable
on the credit balances outstanding in these accounts.
Saving Accounts :
This account is opened for the purpose of savings. Any purpose of savings.
Any person including a minor can open this account by depositing a small sum
of money. Saving Bank Account is subject to the restriction as to the number
of withdrawal as also the amount of withdraw as also the amount of
withdrawal permitted by banks during any specified period. However there is
no restriction on the number and amount of deposits that can be made on any
day. Balances in the Saving Bank Account cans interest at rates as
determined by RBI from time to time.
Any deposit, which is repayable after a period of notice rather than
repayable after a fixed date or period, is a time deposit or popularly
called as term deposits. The following type of account in both banks are
classified under Retail Time Deposits.
Fixed Deposit :-
Fixed Deposit where the depositor makes a lumpsum deposit where the
depositors makes a lumpsum deposit at one time for a fixed period and
receive payment there of on Maturity with interest.
Apshaya Deposit :-
Apshaya Deposit is a reinvestment deposit Scheme where the depositors makes
a lumpsum deposit at one time for a fixed period and receive payment there
of on Maturity with interest
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